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Telegram service · after-sales

Sales Boost Bot

After-sales work with customers in one Telegram bot

Warranties, coupons, promo codes and trade-in requests without paper, spreadsheets or manual processing. The bot keeps contact with the customer and brings them back to new purchases.

WarrantyCouponsPromo codesTrade-in
Discuss the offer
Warranty №WB-10428 · confirmedPROMO2026 · new promo codeTrade-in · iPhone replacement

Problem

Why bringing the customer back matters

After the purchase, contact with the customer is often lost. These are the usual reasons.

01

Warranty stays on paper

Warranty data can be lost, hard to verify and difficult to track by status.

02

Coupons are forgotten

Customers do not know or forget about coupons and offers, so repeat sales are missed.

03

SMS campaigns are expensive

Sending promo codes by SMS is costly and often inefficient for smaller audiences.

04

Trade-in is chaotic

Requests are not structured, come from different sources and are processed manually.

Sales Boost Bot creates one system through Telegram.

Features

4 processes, 1 bot

Promo codes

Universal codes

  • For coupons, warranties and trade-in
  • Records who used each code
  • One-time mode, expiration dates and limits

Coupons

Personal offers

  • Coupon campaigns by audience
  • Approvals and control
  • Reports on issued and used coupons

Warranty

Single registry

  • Unique warranty number
  • Statuses and change notifications
  • Customer-side warranty check

Trade-in

Structured requests

  • Device, condition, timing and goal
  • Preliminary evaluation by a partner specialist
  • Request status and history in one place

Management

1 bot, 2 interfaces

Customer interface

Code entry
Coupon and warranty view
Trade-in request creation and check
Confirmations
Code entry
Coupon and warranty view
Trade-in request creation and check
Confirmations

Each role sees and manages only its own interface.

Business value

What the store gets

Direct after-sales channel

The customer relationship continues through Telegram.

Repeat sales

Coupons and promo campaigns help bring customers back.

Structured data

Paper and spreadsheets are no longer the operating model.

Performance control

Automated reports make sales more effective.

Less manual work

Requests arrive in one unified format.

Branch connection

Requests are linked to sellers and branches.

Metrics

Measurability

The bot workflow is available in reports on one dashboard.

Bot users

Growth and activity

Trade-in requests

Quantity and status

Code usage

Who, when and which code

Campaign conversion

Issued / used

Customer return

Repeat-sale signal

Warranty registration

Basic and extended

More sales, more loyal customers

Use a convenient channel to discuss the offer.

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