Operational Content Leader

Armen Mkhitaryan

From Chaos to System: Catalog, Product Cards, SEO, UI/UX, Standards

Armenian e-commerce is often built around chaos rather than systems.I’ve been inside that reality: unclear product pages, misplaced categories, weak SEO structure, repetitive tasks, and endless manual work.Today, I help turn that chaos into a content operating system — clear, manageable, and focused on results.Shall we turn the mess into a system?

6 Yearsin E-commerce
40,000+Big Catalog Experience
4+Big Projects
Armen Mkhitaryan - From Chaos to System: Catalog, Product Cards, SEO, UI/UX, Standards
Armen Mkhitaryan - From Chaos to System: Catalog, Product Cards, SEO, UI/UX, Standards

Operational Content Leader

Armen Mkhitaryan

From Chaos to System: Catalog, Product Cards, SEO, UI/UX, Standards

Armenian e-commerce is often built around chaos rather than systems.I’ve been inside that reality: unclear product pages, misplaced categories, weak SEO structure, repetitive tasks, and endless manual work.Today, I help turn that chaos into a content operating system — clear, manageable, and focused on results.Shall we turn the mess into a system?

6 Years
in E-commerce
40,000+
Big Catalog Experience
4+
Big Projects
Build

FROM CHAOS TO SYSTEM

System
Team
Result

I build content systems where there is chaos: from categories, filters, SEO and product cards to standards, website visual logic, UI/UX connection and large-team coordination.

Catalog structure

Categories, filters and product cards should work as one system.

Operational management

Systematic tasks, standards and team management turn chaos into a manageable process.

Content + UI/UX + visuals

Content works when both UI/UX and graphic design work.

FROM CHAOTIC TASKS TO OPERATIONAL SYSTEM

My path grew from product cards and SEO into catalog structure, website visual logic, standards, AI workflows and team leadership.

2020

E-commerce Content Manager

Product cards, SEO text, categories, bulk SKU work and first quality standards.

2022

Catalog and coordination

Categorization, attributes, filters, CMS, marketplaces and content management.

2025

Operational Content Leader

Large-team coordination, standards, quality, AI automation and operational content development.

OPERATIONAL RESPONSIBILITY

2025+ · Content Lead · Domus LLC

content team coordination
product card and category standards
categorization, filters, attributes and SEO logic
systematic solving of website and catalog problems
content connection with UI/UX
AI and automation of recurring workflows
ownership control and quality retention
Solutions

WHAT I SOLVE

My work is not texts, but noticing systemic problems in catalog and filtering, product cards, SEO, UI/UX, graphic design and the team, then turning them into a working process.

Catalog without structure

  • category tree audit
  • filtering logic
  • attribute rules

Team without standards

  • task standards
  • ownership areas
  • QA checklists

Product cards without system

  • card templates
  • SEO structure
  • visual completeness

Content and UI disconnected

  • UI/UX logic
  • content blocks
  • product choice journey

Visuals without meaning

  • visual standards
  • banner logic
  • quality control

AI without process

  • prompt systems
  • bulk scenarios
  • quality review

How chaos becomes a system

First, identify where the system breaks: catalog structure, filters, product cards, SEO, visuals, team or task flow.

Root-cause diagnosis

First, identify where the system breaks: catalog structure, filters, product cards, SEO, visuals, team or task flow.

Standards and ownership

After diagnosis come rules: ownership, card standards, quality checks and team decision logic.

Result control

A system works only with regular checks: card QA, attributes, visual logic, SEO and user journey.

Operational focus areas:

Catalog
SEO
Filters
UI/UX
Visuals
Team
System approach

PROJECTS

Not a project list, but examples of areas where chaos becomes a managed process: catalog, team, SEO, filters, UI/UX and visuals.

INNOTEK

INNOTEK

2023-2025 · 10,000 SKU · content in Armenian, English and Russian.

Content ManagementCatalogStandards
IE Anna Vartanova

IE Anna Vartanova

2023-2024 · 500 SKU · 2,000+ infographics and texts for Wildberries.

WildberriesText-InfographicsSEO
EYVA atelier & more

EYVA atelier & more

SMM · $20 budget generated 80+ leads · Wildberries: 10+ SKU from a local producer.

SMMWildberries
DOMUS

DOMUS

2025+ · 30,000+ SKU in the system · Bitrix24 ERP Smart Process integration.

DomusCatalogStandards
Ozon technical partner

Ozon technical partner

Technical and content support for Ozon: product cards, structure and working process.

OzonE-commerceContent Management
Armenian Export Center eBay project

Armenian Export Center eBay project

2021-2022 · 30+ partners from Armenia · 3 sales in the first 2 weeks.

eBayE-commerceAudit

Operational scale

Areas that require quality management, not one-off text writing.

2020+
operational experience
6+
projects
40,000+
SKU experience
AI + QA
process control
Find where the structure breaks
Introduce standards and process
Retain quality through QA, team and AI

DOMUS

Years2025+
Scale30,000+ SKU in the system
IntegrationBitrix24 ERP Smart Process

INNOTEK

Years2023-2025
Scale10,000 SKU in Armenian, English and Russian
Focuscatalog, categorization, templates and content process
Thinking and coordination

CONTENT SYSTEMS MANAGEMENT

The focus is not on tools, but first on the ability to assemble a system: content audit, problem diagnosis, standards implementation, team development and content strengthening through connection with SEO, UI/UX and analytics tools.

Card structure

Categories

SKU logic

Multilingual content

Content QA

Leadership through systems

Result does not come from more tasks. It comes from structure: right categories, clear standards, a strong team, quality control and content connected to user experience.

I do not sell knowledge, I share experience

FORMATS

The format depends on the problem: diagnosis, mentorship or operational participation.

DIAGNOSIS

SYSTEM
audit of catalog, team and process

For situations where the site, catalog or team works chaotically and the cause is unclear.

  • catalog and category structure
  • filters, attributes and SEO
  • cards, visuals and UI/UX
  • More features

MENTORSHIP

TEAM
content manager development and standards

For a team that needs rules, ownership, checklists and systematic thinking.

  • team training
  • task standards
  • error review
  • More features

OPERATIONS

RESULT
operational participation in small e-commerce projects

For small e-commerce projects that need coordination of content, website and workflow.

  • operational coordination
  • catalog and UI/UX logic
  • SEO and filtering
  • More features

Included in every format

current chaos and root cause review
clear solution structure and priorities
standards, checklists, roles and QA
focus on a result that can be retained

Need another format?

Describe where the chaos is: catalog, team, filters, SEO, cards, UI/UX or visuals.

Diagnosis

First cause, then solution

Standards

The team should understand quality

System

Should work after implementation

For solving problems

CONTACT

Write if you want to discuss content system, team, catalog, website or mentorship.

Quick response

I respond as quickly as possible. I prefer written communication, but if needed we can organize a video call within 3 days.

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